We fix WordPress problems!

We offer both one-time and ongoing WordPress technical support. Never have a WordPress issue again.
  • WordPress theme and plugin support
  • Error and bug fixing
  • WordPress migrations
  • Malware cleanup and security protection

1. Request a WordPress Fix

Add your task to our system through our simple process. Our WordPress experts will help you.

2. Instant response

Our average response time is under two minutes. We’ll ask if there is any further information we need.

3. Make a coffee

We will work on your website task and let you know once we are complete. You can communicate with us in our purpose built system. 

Our customers say

Excellent

4.9 out of 5 based on 784 reviews

Simple & clear fixed pricing

See a full pricing comparison on our pricing page.

Questions? Our sales and support team work 24/7 and are delighted to answer any queries you may have.

Expert developer support

All fixed.net team members have at least three years of experience as developers or hosting technicians. With the range of support we offer, complex tasks are sometimes assigned to specialists.

Because we offer non-stop 24/7 support, we can work on most issues immediately (and continuously) until they are finished.
For more involved tasks which may require ongoing correspondence with you or a third party, we may tie it to one team member to ensure one person works on an issue, or assign it to others if that team member finishes their shift. Our aim is to provide you with the best service we can as a long-term partner.

Track progress online

Our purpose-built task management system, my.fixed.net, lets us handle your requests securely and efficiently. We communicate with you by secure chat thread and automatically monitor your site as soon as you sign up with us. When you hire our WordPress experts, they will keep you updated.

If you give us login information in order to work on your site, it gets encrypted and is only accessible by our staff when working on your task. You can track who has viewed the information and delete it from our system when we’re done.
We can also set up and configure website backups, which we take twice a day and scan for potential security issues or unexpected file changes.

Direct Communication

Requesting a fix puts you in direct contact with one of our engineers, through our purpose built secure system.

We don’t use contractors or outsource any work. All fixed.net staff are full employees who work in our three offices in London, Bali and Sofia.

Don’t worry if you aren’t sure if you have the right information for us, or if you struggle to describe your website problem accurately. We’ll work with you to gather the data we need and aim to have you sorted as quickly as possible.
You can also reach us via live chat or phone (+442030954272)

Our Promise to you

Every WordPress issue or task we undertake is handled by an experienced WordPress expert, whose main role is to ensure that your issue is sorted efficiently and well and that you are happy with the service you have received.
  • Satisfaction Guaranteed. If you are unhappy with the work we’ve done, we’ll refund you.
  • Quick Response. Most issues are resolved within 2 hours!
  • Diligent Teams. Website support is our only role; it’s not a value-added service. It’s our only focus.
  • Backups Taken First We’ll take backups before starting any work, which means we can roll back at any time should there be any issues.

Have you considered our WordPress maintenance plans?

Our WordPress maintenance plans give you the ability to create unlimited website tasks with no limit on the number of hours we work. In addition, we will back up your website, perform daily updates of your WordPress core, plugins and themes – as well as continuously monitor your security setup, website health, and site speed. We can even host your website. There’s no minimum subscription period – cancel at any time.

Unlimited tasks & fixes

Our fixed fee maintenance plans mean our WordPress experts can do can do unlimited work on your website. We can also work on other software including Shopify and Joomla.

Web hosting

Managed WordPress web hosting hosted in the Cloud. Optimised by our team specifically for your website.

Backups

Backups of your website taken at least twice a day, stored offsite and never deleted.

Regular updates

We take care of all your WordPress, theme and plugin updates, ensuring they do not break your site.

Initial website audit

Our engineers will manually audit your website, document how it works, and make recommendations if required.

Security

We protect your site from malicious attacks and malware, fix discovered vulnerabilities immediately, and keep everything secure.

Website monitoring

We monitor your website constantly. If downtime or errors are detected, we will leap into action.

24/7 Support

Engineers are available at all times. We usually start working on new requests within two minutes.

Task examples

We couldn’t possibly categorise every single task we can sort for you, but in general we can do anything that isn’t design or development. Ask us if you aren’t sure if we can help – either start a chat or call us on +442030954272.

Sign up today to hire our WordPress experts to fix your website problems. No matter what you need, our paid WordPress support is affordable and dependable. If you’ve searched for WordPress expert near me, then we can help remotely – you don’t need one of our team to be physically close to you for this service. Our team is experienced and has years of performing fixes to websites including WordPress, Shopify and Joomla.

Get Started now for WordPress support and to fix your WordPress issues.